Auto Repair Shop CRM + Live Dashboard is a CRM built for independent auto repair shop owners and service managers. You get a ready-to-use Excel workbook and a live web dashboard your whole team can open on a phone, tablet or computer. One-time price, no monthly subscription.
Get the Auto Repair Shop CRM, $297
Why auto repair shop owners outgrow spreadsheets and sticky notes
Shop owners already know the numbers that matter: car count, ARO, effective labor rate and tech productivity. The problem is getting them without waiting on a month-end report, and turning declined work into booked work.
- Declined work that never gets a follow-up call
- Not seeing effective labor rate and tech productivity until the month is over
- Customers who are due for service but never get reminded
What the live dashboard shows
Open it on your phone and see sales, car count, ARO, effective labor rate, gross profit, comebacks, tech productivity and what needs attention today. It updates when you or a teammate loads the workbook, and everyone on your team sees the same numbers.
What it tracks
- Repair orders with advisor, tech, pay type, hours sold and actual hours
- Labor, parts and sublet sales and costs, with gross profit %
- Declined work turned into a follow-up list
- Service-due reminders
- Comebacks and tech productivity
Three ways to get started
Do it yourself: $297
Download the workbook (blank and sample versions), follow the Start Here tab and unlock your live dashboard. Includes 3 team seats.
Done for you: $997
We import your customer list (up to 1,000 rows), set your stages, team, goals and branding, then walk you through it on a 30-minute call. Includes 10 seats and 30 days of email support.
Custom build: from $3,000
For more than 25 people, everyone editing their own records online, or connections to software you already use. Fixed quote in writing before any work starts.
Need more people on your team? Add 5 seats for $199, up to 25.
Questions
Is there a monthly fee?
No. You pay once for the CRM. The live dashboard and your team seats are included.
What do I need to use it?
Microsoft Excel or Google Sheets for the workbook, and any web browser for the live dashboard.
Who can see my numbers?
Only the people you add to your team by email. You can remove someone at any time and their access ends.
Does it connect to my shop management system?
Not directly. You enter or paste repair order totals into the workbook. If you need a connection to your system, that's a custom build.
Can customers pay online through it?
Not yet. Online invoice payments are in testing and planned for our CRMs. Today you track invoices and what's owed.
See every industry on our business software page, or our custom apparel for auto repair shop businesses.